1. Shipping Methods and Timeframes:
We offer several shipping methods to accommodate your needs. Delivery timeframes and costs vary depending on the shipping method. Please contact us to know about the estimated delivery times.2. Processing Time:
Orders are typically processed and shipped within 3 business days from the date of purchase. During peak seasons or holidays, processing times may be extended, and we appreciate your patience during these times.3. Shipping Rates:
Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination. You can view shipping costs during the checkout process before placing your order.4. Shipping Restrictions:
We currently ship to addresses within India. Please note that we do not ship to P.O. boxes or APO/FPO addresses.5. International Shipping:
We do not offer international shipping.6. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation SMS with tracking information. You can use this tracking number to monitor the status of your shipment.7. Order Delivery:
We partner with reliable shipping carriers to ensure timely delivery of your orders. However, we cannot guarantee delivery times as they may be affected by factors beyond our control, such as weather conditions or carrier delays.8. Order Changes and Cancellations:
If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, changes may not be possible, but we will do our best to accommodate your request.9. Missing or Damaged Shipments:
In the rare event that your order is missing or arrives damaged, please contact us immediately so that we can assist you in resolving the issue. We may require documentation, such as photos of the damaged items, to process a claim with the shipping carrier.10. Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from our store.Contact Information:
If you have any questions or concerns about our shipping policy, please call us on 1800 108 1008 or send us an email to customercare@qural.in.Policy Changes:
We reserve the right to update or modify our shipping policy at any time without prior notice. Please check this page periodically for any changes or updates.